Sunday, December 12, 2010

The Business Case for Concierge Services

During the Middle Ages, custodian, or guardian of the key "to ensure that the visit to the castles of nobles received the best services. Deals with the years after 1800, many European governments and his own prison keeper. Europe has seen many support changes in the 20th century in the travel industry and created the concierge of the hotel guests with special needs route and service.

The United States should have a form of unofficial concierge service through the hotel beforeDesk and mascot, but it was not until late 1970 that the true concept of the speaker was introduced. Thomas Wolfe is known as the first American goalkeeper at the Fairmont Hotel in California.

With the requirements of evolving hyper-tempo and dynamics of the challenge of work-life balance in the early '90s saw the janitor expand their business to consumer needs of people's time and hungry individual, making ' purchase and concierge business. Timea valuable asset, and there is simply not enough hours in the day to respond to all situations. organizational values is necessary for success, increase the stroke and the company head of dollars. It 's the thought that increasing the hours a worker efficiency and productivity, but it has been shown statistically that this is not the case.

Employees are the stronghold of the founding of the company, and they too have a life outside of work,estimates and requires daily attention. When she went to work longer, work to bring home, skip lunch or available 24 / 7 by technological progress begins, productivity, stress, suffering and loyalty to the company and that is where the employer does not recognize disadvantages that are becoming more common, and employees are happy in value.

The objective of the concierge service company is to bring balance, peace and a senseOrganization in the chaos of injustice among the styles of personal and professional life. The final list of daily personal liability can be so overwhelming when you try to juggle career and family life. A job is a prerequisite for financial independence and making ends meet, but in the process, his life demands are not met, however, remain incomplete, or are not considered important enough, when combined with the advent of the loss of work on the management of personal tasks required in the face 9-5Time slot. This is where the work can be problems and emotional stress, suffering, promote increased physical illnesses. Employees are simply not enough time during the day to compensate for the administrative affairs staff for a healthy life of their work, so be sure to use company time to do what is necessary. OfficeTeam 2007, the survey showed that employees spend three hours over the weekend completed tasks personally.

Xylo President and CEO Norman Behar, said: "There isWonder that the boundaries between work and home continue to overlap, are American workers are increasingly facing the challenge facing the effective management of this dual responsibility. "

After the Xylo Report:

Offers personal work at work

Respondents mentioned a few take personal responsibility in the workplace:

- Banking and paying the bill (34 percent)

- Child care (16 percent)

- Grocery shopping (12 percent)

- Medical research (12Percentage)

- Appointment (7 percent)

- Personal Shopping (7 percent)

- Telephone (6 percent)

- Buy gifts (5 percent)

- Personal Travel Planning (3 percent)

- Planning for personal entertainment (3 percent)

- Care of the elderly (1 percent)

"There are only so many hours a day to meet job requirements and personal obligations, and employers are aware that not all days is spent undertaking," said Diane Domeyer, Managing Directorof OfficeTeam. "In fact, some companies have responded by workers in a nest on the ground or concierge-type services such as cleaning and personal shopping."

Tracey Leger-Hornby wrote an article about work-life balance and said private life at home and tried the problems, conflicts, guilt and stress at work and professionalism? "We believe it may be a compromise between an act which, for the benefit of both and the family. CommitmentsFamily, church, community and other groups to make our lives rich and rewarding. The performance also brings in a difficult position, in an interesting place with friendly colleagues and satisfaction. The pressure to do anything and is very good in our society. "

Concierge services is a win-win situation for employers and employees. The employer is able to confirm the request for final payment, you better improve your corporate image, promote the welfare of their employees,win and retain qualified employees, companies can increase the exposure, sharpen its corporate values and commitment to their employees, increase productivity and efficiency levels, all back to a stronger foundation and a raised bar. The worker, increases the effectiveness of the labor market, efficiency, productivity and loyalty to their company. If you are satisfied with their balance, have a happier and healthier life and relationships at home, stress reduction and aI want to perform more. The employee knows that their business is the lifestyle conscious of the difficulties and tensions that the balance between personal and professional. Your company is interested, concerned, and is the challenge.

Indra Brooks, vice president of the International Concierge and Errand Industry believes, "The benefits of a concierge service, not only for employees but employers as well. Influx In fact, the evidence that the guardianServices contribute to greater employee productivity, improved morale and a benefit of a hiring freeze in the labor market. For an employer setting competent people who want to stay, you must offer something more than a 401 (k) and medical and dental schools. These things are now standard, so what do you offer your employees, too, that this show is the place you want to work? A concierge service is an economical way to do it. "

"Progressive employers recognize that they mustWork on off-the-job allay concerns to focus on jobs and keep loyal to the company. And more and more to see them benefit from concierge services and convenience as a valuable work and personal life, "says Robin Hardman of the Families and Work Institute in New York." It 's the next step in the growing tendency to try to better balance work and personal responsibility. "

Where do you see from here? Assess your goals, check the organizational values and missionlook for your employees, ask them about their opinions, their needs, and what I appreciate most from you. How is their work and personal life? What types of programs or services will benefit most? What personal needs are not met? What is your most important need?

The involvement of employees and ask them for daily challenges is the first step to increasing productivity, promoting a healthy workplace more efficient and demonstrates the usefulness ofTheir unique relationship of employer and employee.

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